As part of our community, the Marshalltown Police Department works to enhance trust, safety, and quality of life for ALL. We serve with empathy and compassion while treating all with dignity and respect.
The Marshalltown Police Department takes all feedback regarding the service provided by the Department and the conduct of its members seriously.
The Marshalltown Police Department is committed to providing the best service possible to our citizens. There are times that our employees, policy, and procedures are outstanding, but there are also situations where our actions require further examination or explanation. In either situation, the individual(s) involved may wish to submit an online compliment or a complaint with our agency.
If you wish to provide feedback by phone you may also reach out to a shift supervisor anytime, day or night, at (641) 754-5725.
In-person or written feedback may be collected at (909 South 2nd Street, Marshalltown, Iowa 50158).