The Frontline software package has been absolutely incredible.
I started off with the Vacation Watch Module. Our residents are blown away at how efficient the system operates.
For example, when my officers arrive at a residence, they complete a security check of the home. They enter the information into the database, and within seconds, the resident receives a time and date stamped email indicating the officers conducted a security check of their home. The system can also be used to document business checks as well.
We also use the Pet Registration Database. That program requires zero effort on the part of the police department. Residents can enter their pet’s information, along with a photo of the animal. The database is accessed from our police cruisers and gives officers access to search for lost/found pets, and is searchable by many different parameters.
We recently initiated the Citizen Reporting Module in response to COVID19 in an effort to allow our residents to make a police report without coming to the police station or calling our dispatch center.
The best thing about Frontline is that Ben & Ethan will always listen to our input and they’ve actually implemented features based on our input.
I can’t say enough good things about this software. We use it EVERY DAY! It’s worth every penny and I would encourage you to try it out.
Chief Michael Rizzo
South Russell Police Department