DOR Software for PSAP's - Manage and Track Your Daily Observation Reports

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DOR Tracker Features:
  • Pre-loaded APCO standard DOR, and/or create your own
  • Automated checklists within the system
  • Accountability through an automated signature process
  • Select between multiple scoring and narrative options
  • Track training progress though easy to interpret graphs

Customize Your DOR Forms, Categories and Questions

It is easy to customize DOR’s to meet your requirements. Our form wizard allows you to create Categories, Questions, and select a Point System to help measure your trainee’s performance. You can view graphs that break down their progress from a total score down to each individual question.

  • Manage Trainee and CTO access to DOR module
  • Pre-loaded 1-7 point scale system
  • Select scoring option of (1- 2) through (1-7) points
  • Optional electronic signature verification
  • Optional supervisor approval signature workflow
  • N.O. (Not Observed) and N.R.T. (Not Responding to Training) built into scoring

Manage Checklists to Ensure You accomplish All Phases

Customize checklists and allow for Trainee and Trainer signatures that creates accounta-bility during the process. Color-coding helps you easily identify when a line item is com-plete, partially complete, or still pending.

Trainee Driven checklists are initiated by the trainee, with a final signature coming from their trainer.


Trainee Timeline

This color-coded page allows the supervisors to see a visual of all DOR’s on a single page, providing data for them to compare the results each day.

Easy to identify colors makes it easy to see if there is a drop in score from one day to an-other. And allows them to focus their attention on areas that may need improvement.


Report / Analyze Your Daily Observation Data

Now that the DOR’s are complete and stored nicely within the Reports tab, take full ad-vantage of your data and truly analyze the results.

With real-time dashboards and reports, you can easily identify trends, positive qualities, and areas for improvement, which allows you to monitor progress and provide additional training.

Event Report

An easy way to pull data on specific tasks your trainees have done over the course of their train-ing.

  • Track how many high priority calls trainee has handled
  • Determine how many times a CTO has had to break into a call and how long ago
  • Pull data on additional training and time spent addressing problem areas
  • Combination of data to pull any necessary analytic

General Report - Daily Observation Reports

An easy way to mix-n-match segments of data to deliver the results you need.

  • Parse out any combination of your data contained in the DORs
  • Separate DOR and Event counts since multiple “Events” can occur within a DOR
  • Easy access to the DORs being reported for further

Manage Supervisor Signature Workflow

  • Gives you the option to have another member of your staff approve DORs
  • This can be done either before or after the DOR is sent to the trainee for them to review
  • When the DOR is assigned, the person will receive an email notification that they have a DOR waiting for their signature
  • Able to select multiple people to assign the report to for review and signature

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